Certificate in Interpersonal Skills

INTERPERSONAL SKILLS TRAINING HAS EVOLVED

Our internationally accredited and results-driven interpersonal skills training course promotes leadership development for the purpose of winning enthusiastic co-operation, managing difficult behaviour in colleagues and customers whilst improving productivity in the workplace. Each delegate will explore the most advanced tools available in the world today for interpersonal skills.

"Your training enabled me to understand a variety of communication styles and as a result I have been able to win many new orders."

Brian James, Five Star Rated Amazon Author and Speaker, Brian James Group, Thame

Content	Interpersonal Skills Training Course Topics
Interpersonal Skills	Manage the difficult behaviour of other people. Earn trust and respect with team members and clients. Discover the principles of rapport through pacing and leading. Learn how to read the five types of body language.
Communication Skills	Recognise and respond to visual, kinaesthetic and auditory communication styles. Master the discipline of positive language. Find more agreeable ways to disagree with other people. Refine our ability to read non-verbal communication.
Leadership Skills	Learn the steps to giving constructive feedback in order to influence change. Utilise the essentials of negotiating skills. Address other people’s mistakes without arousing resentment. Explore the delegation process.
Assertiveness Skills	Influence the behaviour of other people. Sell our ideas more effectively. Develop in sincerity, credibility and integrity. Harness the power of persuasion.

Application FOR INTERPERSONAL SKILLS TRAINING

• Leadership: inspire high-productivity by reading the behaviour of colleagues.
• Management: build effective team dynamics and morale.
• Sales: use rapport to close more sales with proficiency and relative ease.
• Customer Service: handle the difficult behaviour of customers.
• Presentations: use language that holds the attention of the whole audience.

Methodology FOR INTERPERSONAL SKILLS TRAINING

Our interpersonal skills training course employs proven strategies and principles derived from a unique framework of NLP and time-tested leadership development fundamentals. NLP (Neuro Linguistic Programming) is the embodiment of forty years of collective scientific study of human behaviour and communication. As one of the fastest growing facets of applied psychology, NLP offers the most advanced tools available in the world today for interpersonal skills training. NLP can produce highly effective results in the workplace with the aim of managing a spectrum of day-to-day work related challenges whilst reconditioning our attitude and behaviour to achieve interpersonal skills in double-quick time. The Hill Consultancy upholds the practise of ethics, integrity and personal responsibility at all times.

The open training course provides each delegate with time-phased learning for the gradual development of interpersonal skills. This encompasses animated leadership training, executive coaching and team building through experiential development in the training room together with the practical application of interpersonal skills in the working environment. Accountability and monitoring are integral elements of the training course, which promote immediate results and measurable progress.

"The training provided valuable exercises that have expanded my comfort zone to be able to handle difficult behaviour."

Matt Magill, Information Specialist, NHS Berkshire East, Windsor

Open course Composition FOR INTERPERSONAL SKILLS TRAINING

• two days.
• pre-course one to one consultation.
• post-course one to one consultation.
• training manual.
• INLPTA accredited Certificate in Interpersonal Skills.
• lunch & refreshments.
• car parking.

In House Customised Solutions FOR INTERPERSONAL SKILLS TRAINING

Our open interpersonal skills training course can also be delivered as a fully customised in-house solution. We will invest time in designing training courses and executive coaching solutions for the development of interpersonal skills that bridge the gap between where you are now and where you want to be. The modules, timing and style of delivery can be shaped to offer you a personalised edge. Your corporate logo and business name can even feature in the course manuals.

Once designed, the solutions can be delivered as an in-house interpersonal skills training course or offsite on our premises during the business day or outside of office hours. Interpersonal skills are attained incrementally by taking full advantage of the modular structure and time-phasing each session. Leadership development and team building is achieved incidentally through the delivery of our customised solutions. All delegates graduating from this interpersonal skills training course will also receive internationally recognised certification. As a proposed way forward we highly recommend our free of charge Business Development Workshop. Please contact us to arrange a free consultation and quotation.

"The requirement to do regular exercises encouraged us to put into practise the valuable learnings we gained from the course."

Cormac Corrigan, Project Manager, SITA, Hayes

Open course Price List FOR INTERPERSONAL SKILLS TRAINING

No. of delegates	Price per delegate (£)
1	750
2-3	650
4-5	600
6-7	550
8+	500

Claim your government grant of up to £1000 for training & coaching: See Train to Gain

Charities & public sector: concessions and scholarships available.

Dates and availability: training course schedule

Next step after interpersonal skills training: Certificate in Advanced Communication Skills